Refund & Return Policy

At Tiny Glam, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a simple return and refund process to make things right. Please review our policy below for more details.

1. Return Policy

1.1 Eligibility for Returns

  • We accept returns for products that are unused, unworn, and in their original condition with tags intact.
  • Returns must be initiated within 24 hours of receiving your order.

1.2 How to Return

  • To initiate a return, please contact our customer support team at [Insert Email Address] with your order number and the reason for the return.
  • Once your return request is approved, we will provide instructions for sending the item back to us.

1.3 Non-Returnable Items

  • Due to hygiene reasons, certain items like jewelry and accessories may not be eligible for return if opened or used. Please check the product page for specific return eligibility.

2. Refund Policy

2.1 Refund Process

  • Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund.
  • If approved, your refund will be processed and credited to your original payment method within 5-7 business days.
  • Please note that it may take additional time for the funds to appear in your account, depending on your bank or payment service provider.

2.2 Refunds for Damaged or Defective Items

  • If you receive a damaged or defective item, please contact us within 24 hours of delivery, and we will assist you in processing a return and issuing a refund.

3. Exchange Policy

At this time, we do not offer direct exchanges. If you would like a different size, color, or style, you will need to return the item and place a new order.

4. Shipping Costs for Returns

  • If the return is due to a mistake on our part (e.g., damaged or incorrect item), we will cover the return shipping costs.
  • If the return is for any other reason (e.g., change of mind), the customer is responsible for return shipping costs.

5. Contact Us

If you have any questions or need assistance with returns or refunds, please reach out to us at:

  • Email: [Insert Email Address]
  • Phone: [Insert Phone Number]

Thank you for shopping with Tiny Glam. We are committed to providing you with the best service and ensuring your satisfaction.