Shipping Policy
Thank you for shopping with Tiny Glam! We are committed to ensuring a smooth and reliable shopping experience for you. Please read our Shipping Policy to learn more about our delivery processes.
1. Shipping Partner
We have partnered with Shiprocket for all our shipping and delivery services. Shiprocket is a trusted and efficient courier service, ensuring that your orders reach you in a timely and safe manner.
2. Delivery Areas
- We currently offer shipping within India only.
- We are working on expanding our reach and hope to deliver internationally in the future.
3. Processing Time
- Orders are processed and shipped within 1-2 business days from the date of order confirmation.
- Please note that weekends and public holidays may affect processing times. Orders placed on weekends will be processed on the next business day.
4. Delivery Time
- Delivery times may vary depending on your location. Typically, it takes between 3-7 business days for delivery within India.
- Please note that delivery times are estimates and may be affected by external factors such as weather, traffic, or courier delays.
5. Shipping Charges
- Shipping charges are calculated at checkout based on the delivery address and the size/weight of your order.
- You will be able to view the shipping costs before completing your purchase.
6. Order Tracking
- Once your order is dispatched, you will receive a tracking number via email or SMS to track the status of your shipment.
- You can track your order through the Shiprocket website or their mobile app.
7. Delivery Issues
- If there are any issues with your delivery, such as a delayed shipment or missing items, please contact us immediately at [Insert Email Address].
- We will work with Shiprocket to resolve the issue as quickly as possible.
8. Address Information
- Please ensure that the shipping address provided is accurate and complete to avoid delays.
- If the address is incorrect, additional charges may apply, and delivery may be delayed.
9. Damaged or Defective Products
- If you receive a damaged or defective product, please contact us within 24 hours of receiving your order. We will assist you with the return process or offer a replacement as per our Return Policy.
10. Unsuccessful Deliveries
- If a delivery is unsuccessful due to incorrect address details, unavailability at the delivery address, or any other reason, you will be contacted by Shiprocket to resolve the issue.
- Additional charges may apply for reshipping or address corrections.
11. Contact Us
If you have any questions or concerns regarding shipping, please contact us at:
- Email: [Insert Email Address]
- Phone: [Insert Phone Number]
Thank you for choosing Tiny Glam. We strive to ensure your shopping experience is seamless and your products reach you safely.